J.R. Campbell, a pest control business owner based out of Indiana, recently gave an interview noting the trends in the pest control industry across his state and his observations about the changing nature of the pest control business in modern times. Here are some of the highlights from that interview:
The landscape of the pest control business is constantly changing. This year, the most common pest infestations dealt with have been spiders and bedbugs, which have been more prevalent in homes this year than in years past, when they were more common to encounter in apartment buildings, hotels, and other high-traffic areas. There has also been a marked rise in the number of residential customers requesting pest control solutions for infestations of stink bugs and some of the roach varieties.
Some of the main pest control markets that have grown the most in the last twelve months have been in wildlife maintenance and bedbug treatments. In particular, requests for liquid and heat-based treatments for bedbugs have increased. Pest control companies are in a particular period of growth this year. With the availability of marketing throughout a variety of mediums, such as online ads, mobile access features on smartphones, and traditional marketing methods, quality pest control companies can now be accessed more easily than ever before.
Consumers can also see reviews and recommendations for pest control companies, which can be helpful both to businesses and customers. New technologies like location tracking company vehicles, paperless billing, and databases that are stronger and more efficient for monitoring trends than ever before have made pest control companies better at serving their customers in an effective way.
Campbell predicts that in 2016, residential treatments will continue to grow, especially for bedbug infestations. He also notes that one of the trends for pest control companies is to screen their employees better in regards to background checks and drug tests, which helps to make them more family-friendly when marketing to those residential areas.
As a whole, he expects the pest control industry to continue to grow in the upcoming year and to continue to expand the kinds of services that they offer to both to businesses and to residential customers.